Some conversations at work pushed me to think about moving toward a business analyst career, but I’m still trying to understand what actually defines a “good” BA. People keep mentioning problem-solving and facilitation, but I’m unsure how much of that can be learned or improved through courses. My background is mostly in operations, and while I deal with procedures and process gaps, I’ve never formally done requirements gathering. Anyone with experience—how did you figure out what skills mattered most before committing to any program or training?
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